029 2066 5566

So Much More Than Just A Dental Surgery

Quality Dentistry For The Whole Family

So Much More Than Just A Dental Surgery

Quality Dentistry For The Whole Family

Complaints Procedure

This practice operates a complaints process which aims to resolve any issues or concerns.

These should be addressed to:
Practice Manager
Parkside Dental Practice
170 Cathedral Road
Cardiff, CF11 9JD
Tel: 029 2066 5566
E-mail: info@parksidepractice.com

We aim to acknowledge any such concern within two working days and to respond in full within ten working days. If we cannot fulfil these timescales, we will let you know promptly.

In the unlikely event that the practice is unable to deal with any complaint to your satisfaction, you can contact:

Dental Complaints Service
Tel: 08456 120 540/ 020 8253 0800
E-mail: info@dentalcomplaints.org.uk
Web: www.dentalcomplaints.org.uk

General Dental Council
Address: 37 Wimpole Street, London, W1G 8DQ
Tel: 020 7167 6000
Web: www.gdc-uk.org

Health Inspectorate Wales
Address: Healthcare Inspectorate Wales, Welsh Government, Rhydycar Business Park, Merthyr Tydfil, CF48 1UZ
Tel: 0300 062 8163
Email: hiw@wales.gsi.gov.uk
Web: www.hiw.org.uk